Delivery Information

We deliver Monday to Friday between 7am and 6pm

If you require a specific delivery date please contact our team prior to ordering to make sure the arrangements are achievable.

• Check the address details and telephone number so that we can contact you if necessary on the day of delivery.
• Ensure the delivery area is flat and solid enough to take the weight of a pallet truck.
• Hand pump trucks will not be able to operate on soft or uneven ground.
• Advise of any constraints, which may restrict access to the delivery address.
• Make sure you have entered a correct email and mobile number to receive your delivery notifications.

• Please leave both a contact phone number & email address
• Please make sure that you are at the delivery address on the expected delivery date
• Please ensure you or your representative is available to sign for the delivery, otherwise, you may be liable for a re-delivery charge per pack if the goods are unable to be left.

Whilst every effort is made to deliver the products on the agreed delivery date we cannot be held responsible for matters beyond our control that results in your products not arriving on the day specified.

We can deliver Worldwide we take into account each query that comes into us. Depending on order size and price we can make this work for almost everyone, where ever the location.

If you require any items shipping to locations outside these areas then please get in touch and we will be more than happy to provide you with a price.

We regularly ship overseas, so we aim to make this process as easy and straightforward as possible. Give us a call on 0161 706 0479 to discuss any queries you may have on prices, delivery times and delivery charges for overseas shipments.

We have experience shipping to USA, Ireland, Europe and even areas in the UAE. We will handle all areas of shipping and paperwork all you have to do is place your order.

• Some of our items are delivered directly from our suppliers.
• Supplier delivered products can be delivered to mainland UK addresses with some exceptions (such as remote locations) depending on the supplier.
• Once your order is ready for despatch, we will advise you of your delivery day.
• Any items delivered directly from our suppliers will arrive separately to the rest of your order.
• Our suppliers usually deliver Monday to Friday.
• All supplier delivered products are delivered to the kerbside of your specified delivery address. We are unable to offer specific delivery time slots.

• Standard Stock items will be dispatched same or next day. (time of purchase dependant)
• Non-Stock & Special Items, delivery lead times will vary dependant on the stock situation. If your order is urgent or you would like to receive any stock items straight away please contact the sales office to arrange a split delivery.
• Lead times for orders may vary during holiday periods such as Christmas and New Year. Please always check with the sales office before placing your order if you are unsure of when it may be delivered.

Most of our Standard Products are available for next day delivery.

We deliver between 7am-6pm. You can request an AM delivery by getting in touch before placing an order. This may incur a surcharge.

All cited shipping dates and times are estimates and although we will attempt our utmost to satisfy them, if we are unable to do so, we will not be liable. If we are unable to deliver your products within 30 days of receiving your payment, we will let you know and offer you the choice to either wait for the products or cancel your order and obtain a complete refund.

All cited shipping dates and times are estimates and although we will attempt our utmost to satisfy them, if we are unable to do so, we will not be liable. If we are unable to deliver your products within 30 days of receiving your payment, we will let you know and offer you the choice to either wait for the products or cancel your order and obtain a complete refund.

We are not able to process orders or deliver on UK Bank Holidays and Sundays.

All cited shipping dates and times are estimates and although we will attempt our utmost to satisfy them, if we are unable to do so, we will not be liable. If we are unable to deliver your products within 30 days of receiving your payment, we will let you know and offer you the choice to either wait for the products or cancel your order and obtain a complete refund.

To minimize inconvenience, we will attempt to deliver a single shipment to you wherever possible. This implies that if your order includes a combination of products with distinct lead times for shipment, the shortest lead-time applies to the entire order.

When you place an order comprising a combination of products including ' Supplier Delivered ' items, it will not be feasible to make a single shipment as ' Supplier Delivered ' products are delivered directly from the vendor.

A individual over the age of 18 must receive and sign all deliveries. If no one is accessible to take delivery, we will rearrange shipping information at the email. We may need to pay for redelivery an extra handling fee.

We can cancel the order and refund your cash, excluding any shipping fees, if no one is accessible to take the redelivery.

staffs are unable to enter private homes due to insurance rules. Delivery will be at the delivery address kerbside. Once the delivery has been made, the product recipient is liable for any extra lifting.

The risk of loss and harm in the products will transfer to you on the date of delivery of the products or on the date of our first effort to deliver them to you.