• Bulk pricing

    on every line

  • Next-day delivery

    from UK stock

  • Trusted by 50,000+

    customers

  • No minimum order

Help and FAQs

How can we help?

Answers on ordering, delivery, returns, trade accounts and installation. Each answer gives the short version first, then links to the full policy.

Most asked

Start here

Ordering and payment

By card (including Amex), PayPal, Apple Pay, Google Pay or Shop Pay at checkout, or by bank transfer against a proforma.

Trade account holders and public sector buyers can pay on invoice.

Trade accounts and purchase orders ›

Yes. Councils, schools, the NHS and other public bodies can order on a PO today. Trade account holders can too.

What your PO needs to include ›

Yes. Use Add to quote on any product page, or email sales@streetsolutionsuk.com. Formal quotes come back within 3 hours in working hours.

Yes. Tier savings show on every product, and the price drops as the quantity goes up.

For contract or repeat orders, call us and we will price the whole job.

Prices show ex VAT by default. Switch to inc VAT at the top of any page.

Check the card details and billing address match your bank, then try again.

If it still fails, call 0161 706 0479 and we can take the order another way.

Delivery

1pm, Monday to Friday, for in-stock items.

Delivery information ›

Check the lead time on the product page. It is the most accurate guide to when your order will arrive.

In-stock items ordered by 1pm, Monday to Friday, are dispatched the same day.

Delivery information ›

Delivery is calculated in your basket before you pay, based on what you order and where it is going.

Delivery information ›

We email tracking details when your order is dispatched.

Couriers try again the next working day. Pallet deliveries are booked with you 24 hours ahead.

After three failed attempts a parcel comes back to us, and redelivery or a missed pallet slot is charged.

Yes, free, from our warehouse in Ramsbottom, Monday to Friday. Choose Collection at checkout and wait for our email that it is ready.

Yes. The Highlands, islands and Northern Ireland are on request, and we quote for Ireland, Europe, the USA and the UAE.

Delivery zones ›

Returns and damage

Yes, within 14 days of delivery. You pay the return postage and a 25% restocking fee.

Returns policy ›

Sign for it as damaged with the driver, then photograph it and tell us within 24 hours at info@streetsolutionsuk.com.

We collect damaged items free and replace or refund them.

Tell us within 30 days. We collect it free and replace or refund it, whichever you prefer.

Within 14 days of us receiving and checking the return, to your original payment method.

Installation

Yes. Our partners fit bollards, barriers, gates, speed bumps, wheel stops, shelters, EV points and more across Great Britain.

Installation service ›

Usually 1 to 7 days after your products arrive.

Usually not. We quote from photos and drawings. A survey visit is optional and charged.

Trade and public sector

Limited companies. You need two trade references and an accounts email, and we run a credit check.

Apply for a trade account ›

30-day terms, with a credit limit set to suit your business and no minimum spend.

Most accounts are approved within 24 to 48 hours, subject to status.

By BACS or cheque against your statement. Card payments are for orders without an account.

Products

Yes. Call 0161 706 0479 or email sales@streetsolutionsuk.com with the job and the site, and we will recommend and quote.

On every product page, under the specification table. For anything not listed, email sales@streetsolutionsuk.com with the product code.

Still stuck?

Call 0161 706 0479, Monday to Friday, 8am to 5pm. Orders and quotes: sales@streetsolutionsuk.com. Returns and delivery: info@streetsolutionsuk.com.