Our core installation service covers (but is not limited to) the following:
Our typical lead times for installations vary depending on the specific products and current demand, as a lot of the Street Furniture products are built to order we can arrange for all install work to be scheduled during the manufacturing time. Generally, you can expect installations to be scheduled within 1 to 7 days after your products have been delivered to your site. We will provide a more precise timeline during your consultation.
Our availability is generally good, but it can vary based on the season and demand. We recommend reaching out to us as early as possible to secure your preferred installation date.
Yes, all our installation services come with a one year warranty against everyday wear and tear to ensure complete satisfaction. This warranty covers any defects in workmanship and gives you peace of mind regarding the quality of our services.
We can offer a site visit service to assess the area and ensure proper installation, this will occur an additional upfront cost for the service. We aim to gather as much information from the customer through site photos, drawings and a desktop planning stage to provide a quote based on your description and measurements.
If you need to reschedule your installation date, please contact us as soon as possible. We understand that circumstances can change, and we appreciate as much notice as you can provide to avoid negatively impacting other customers. Please note that administrative charges may apply in certain situations. For further details, please refer to ourInstallation Terms & Conditions.
Generally, payment is made at the time of order unless you have a credit account with us.
We accept various payment methods, and the details will be provided during your consultation.
In certain situations, it may be more convenient for installers to bring your products on the day of installation rather than arranging for separate delivery. If this is important to you — such as if no one will be available onsite to receive deliveries or if you lack a safe space to store the items — please discuss your requirements with us at the time of booking. We are also happy to accommodate timed delivery services for those who can only accept deliveries within specific timeframes or on certain days, although please note that additional charges may apply for services outside standard hours.

